Shipping
- All transactions must be made in US Dollars.
- dgTreasures ships to the contiguous 48 United States by USPS Priority Mail
at a flat rate of $4.50 shipping and handling. $4.50 will be added to every
purchase of single or multiple items made by Paypal or check/money order.
- Items purchased by Paypal will usually ship within 1 to 2 business
days of receipt of order through the web site, dgTreasures.com.
- Items purchased by Money Order will usually ship within 1 to 2 business
days of receipt of Money Order through the mail.
- Items purchased by personal check will usually ship within 1 to 2 business
days of assurance that the check has cleared my bank.
- Personal checks that fail to clear will incur a $25 fee and item will not
ship until that fee is settled.
- I reserve the right to turn down orders that ask for items to be shipped
outside of the contiguous 48 United States. If you wish to ship elsewhere
please contact me in advance of ordering any items to ensure that I will
positively ship to your requested destination and what the actual shipping
charges will be. Shipping to Canada will almost never be a problem. Shipping
to any destination on any US Department of State watch list will never be
accepted.
- Insurance is at my option. I usually determine whether I will buy insurance
based on the total cost of the items shipped at one time. For returns I always
recommend insurance as I cannot be responsible for items damaged on return.
Returns
dgTreasures is a unique "product" selling site on the internet.
All of our creations are essentially one of a kind. Some of my customers have
been kind enough to say "works of art". Even
the pieces that we make over and over have variations that make them different.
Such is the nature of handcrafting. That said, every piece is a "treasure"
to your humble artisan and I hope you feel the same. Because of this feeling,
we
hope that every piece we let loose into the big bad world is worn with the
pride I put into creating it.
If, for some reason, your feelings about a piece are not what you or I hoped,
I offer a very liberal return policy. I would rather have a piece returned
than to have it languish in the bottom of a jewelry box with mass manufactured,
store bought jewelry.
The dgTreasures return policy is:
- All items offered for sale by dgTreasures are warranted to be exactly as
described on the individual item pages. No other warrantees or guarantees
are implied or offered. Your locality may have regulations that affect this
warrantee.
- dgTreasures will accept the return of a purchase for cash, credit or exchange
for up to 30 days after shipping. The item(s) must be pristine and not show
any signs of wear or damage, unless damaged in shipping. Nothing leaves my
studio damaged.
- Charges paid for shipping and handling can not be included in the refund.
- Please contact me in advance before returning any item so I know to expect
it. In your contact info, although it isn't necessary, I would appreciate
knowing the reason for the return.
- Return shipping is at your own expense. Insurance is advisable. I cannot
be responsible for lost or damaged returns.
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